Quick fixes don’t solve staffing challenges in care. That’s why our approach goes deeper than job descriptions.
Through our 3-phase interview framework, every candidate is rigorously assessed for values, resilience, and real-world capability — so you only meet people who are ready to thrive in regulated care.
As part of this process, we look closely at how candidates:
* Respond to safeguarding concerns and manage disclosures.
*Handle challenging behaviour while maintaining professional boundaries.
*Demonstrate the ability to bounce back and adapt under pressure.
*Show they can empower those they care for and build trust.
The result? Permanent recruitment that delivers long-term stability, reduces agency reliance, and supports stronger CQC and Ofsted outcomes.
Recruitment is only half the story — retention is where long-term stability is won or lost.
Our qualitative retention audits dig beneath the numbers to uncover the real reasons behind staff turnover and stability. Through staff feedback, leadership interviews, and culture analysis, we identify the themes shaping your workforce — from supervision and progression to morale, workload, and communication.
You receive a clear report with risks, strengths, and actionable recommendations, giving you the evidence to make confident decisions and build a workplace where people choose to stay.
For providers who want more than insight, our stabilisation plan is an enhanced consultancy package designed to drive improvements faster with hands-on support.
We co-design a practical action plan that tackles agency reliance, engagement, supervision, and culture head-on. Through regular checkpoints and structured guidance, we help your leadership team implement changes with confidence and track measurable progress along the way.
This service can follow on from a retention audit or be commissioned as stand-alone support for immediate impact.
Improvements achieved quickly still need to be protected. Our ongoing partnership provides the continuity and external perspective to make sure progress doesn’t fade.
With quarterly reviews, advisory support, and leadership coaching, we help you sustain momentum, prevent regression, and respond to workforce challenges before they grow into inspection risks or financial pressure.
The result is long-term workforce stability, stronger reputation, and reduced dependency on short-term fixes.