Last updated: 18/08/2025
The Talent & Retention Co (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
1. Who We Are
The Talent & Retention Co is a workforce solutions consultancy providing recruitment and retention services across multiple sectors.
If you have any questions about this policy, or about how we handle your data, you can contact us at: info@talentandretention.co.uk
2. What Information We Collect
We may collect and process the following information:
- Personal details: name, email, phone number, CV, or any details provided through contact forms.
- Business details: Organisation name, role, and requirements for recruitment/retention support.
- Website usage data: including IP address, browser type, pages visited, and cookie data (see Cookies Policy).
3. How We Use Your Data
We use your information to:
- Provide our recruitment and consultancy services.
- Respond to enquiries and requests for information.
- Send relevant updates or marketing communications (only where consent has been given).
- Improve our website and services.
- Comply with legal or regulatory requirements.
We will never sell or share your data with third parties for marketing purposes.
4. Lawful Basis for Processing
We process your data under one or more of the following lawful bases:
- Contract: when providing services you’ve requested.
- Consent: where you’ve opted in to receive marketing or updates.
- Legal obligation: to comply with laws and regulations.
- Legitimate interests: to operate, grow, and protect our business.
5. Data Retention
We only keep your data for as long as necessary:
- Candidate data: up to 12 months after last contact (unless otherwise required).
- Client/business data: for the duration of our relationship + up to 6 years for legal/accounting purposes.
- Website data: cookies expire as per their settings (see Cookies Policy).
6. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request erasure of your data (“right to be forgotten”).
- Restrict or object to processing.
- Data portability (receive a copy of your data in a usable format).
- Withdraw consent at any time (for marketing).
To exercise these rights, contact us at: info@talentandretention.co.uk
7. Security
We take appropriate measures to secure your data against loss, misuse, or unauthorised access. However, please note that no system can be guaranteed 100% secure.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last revised” date.